Contact

Last updated 2026-08-01

Where to write about VidKeep, and what to expect.

Addresses

• Your Pro key, billing, refunds: [email protected] — this is also the address our emails come from
• Copyright and abuse reports: [email protected]
• Legal and formal correspondence: [email protected]

Before you write about a broken link

Sources change how they serve media, and private or age-restricted material cannot be read at all. If a link fails, the message on screen says which of those it was. Including that message, and the platform, gets you a useful answer much faster.

What we cannot help with

We cannot advise on whether you are allowed to save a particular piece of material — that depends on your rights and your jurisdiction, and it is not a question we can answer for you.